Durachelle Roofing (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website (“Site”) or related services (“Services”).
This Privacy Policy applies to all visitors and users of our Site and Services. It does not apply to other websites we operate or to any third-party platforms or services.
BY USING THE SITE OR SERVICES, YOU CONSENT TO THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY. PLEASE READ CAREFULLY.
We may collect the following categories of information:
Personal Information – such as your name, phone number, email address, service location, or any details you provide when requesting a quote or booking a service.
Technical & Usage Information – including your IP address, browser type, device identifiers, operating system, pages viewed, referral sources, and browsing activity on our Site.
Cookies & Tracking Technologies – our Site may use cookies, analytics tools, and similar technologies to enhance your experience, measure website performance, and deliver relevant content.
Communications – information you provide in messages, emails, forms, or reviews.
We use the information we collect for purposes including:
Providing Services – to deliver roofing, gutter, and siding services you request.
Customer Support – to respond to inquiries, quotes, and service bookings.
Business Operations – to improve our Site, services, and customer experience.
Marketing & Promotions – to send you updates, offers, or promotional materials (only with your consent).
Security & Compliance – to prevent fraud, protect against unauthorized activity, and comply with legal obligations.
We may collect your information through:
Directly from you – when you contact us, request a quote, or book a service.
Automatically – when you interact with our Site through cookies, analytics, or similar tools.
Third-Party Service Providers – such as hosting, analytics, or payment processing partners who assist us in providing services.
Public Sources – such as publicly available information or social media content if you interact with us on those platforms.
We do not sell or rent your personal information. We may share your data only in the following circumstances:
Service Providers – trusted partners who help us operate our business (e.g., IT, hosting, payment processing, marketing).
Business Transactions – in the event of a merger, acquisition, or sale of our company assets.
Legal Requirements – if required to comply with laws, regulations, court orders, or government requests.
Protection – when necessary to enforce our rights, prevent fraud, or protect the safety of our users, company, or others.
Our Site may use cookies and similar tracking technologies to:
Remember your preferences and improve your browsing experience
Monitor website traffic and performance
Deliver targeted advertising and marketing communications
You may disable cookies in your browser settings, but certain features of the Site may not function properly without them.
We take reasonable physical, technical, and administrative measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure. By using our Site, you acknowledge and accept this risk.
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections or updates to your information
Request deletion of your personal information (subject to legal or contractual obligations)
Opt out of receiving marketing communications
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies before providing any personal information.
Our Site and Services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will promptly delete it.
If you access our Site from outside the United States, please note that your data may be processed and stored in the U.S., where privacy laws may differ from those in your country. By using our Site, you consent to the transfer of your information to the U.S.
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Effective Date.” Your continued use of our Site and Services after changes are posted constitutes your acceptance of the revised policy.
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
Durachelle Roofing
📧 Email: durachelleroofing@gmail.com
📞 Phone: (812) 924-2000